Data Strategy Reset

Spring-Cleaning a Billion-Dollar Basement - Transforming a $1B Smart Mail Marketing line with privacy compliance and process optimization.

Data Strategy Reset – "Spring-Cleaning a Billion-Dollar Basement"

Problem in 60 Seconds

Our $1B Smart Mail Marketing line was lugging around dusty databases, slo-mo processes, and privacy gremlins—not quite Netflix-slick.

What I Did

  • Privacy & Compliance Detox – Scrubbed every data pipe with Canadian-grade Purell.
  • Audience Makeover – Kept the good stuff (demographics, behavior) and kicked out creepy data.
  • Source Swap-Out – Replaced pricey under-performers; saved $500k right off the bat.
  • Process Tuning – Bolted the Data Channel Optimization engine into the workflow.
  • App Integration – Married physical mail data with shiny new app metrics.
  • Roadshow & Training – Translated geek-speak into sales-speak for stakeholders.

Early Wins

  • $3M new revenue from fresh data products.
  • 50% faster turnaround.
  • 25% jump in revenue per customer.

Status

Still in motion—think Marvel post-credit scene. More sequels (and savings) coming soon.