Data Strategy Reset
Spring-Cleaning a Billion-Dollar Basement - Transforming a $1B Smart Mail Marketing line with privacy compliance and process optimization.
Data Strategy Reset – "Spring-Cleaning a Billion-Dollar Basement"
Problem in 60 Seconds
Our $1B Smart Mail Marketing line was lugging around dusty databases, slo-mo processes, and privacy gremlins—not quite Netflix-slick.
What I Did
- Privacy & Compliance Detox – Scrubbed every data pipe with Canadian-grade Purell.
- Audience Makeover – Kept the good stuff (demographics, behavior) and kicked out creepy data.
- Source Swap-Out – Replaced pricey under-performers; saved $500k right off the bat.
- Process Tuning – Bolted the Data Channel Optimization engine into the workflow.
- App Integration – Married physical mail data with shiny new app metrics.
- Roadshow & Training – Translated geek-speak into sales-speak for stakeholders.
Early Wins
- $3M new revenue from fresh data products.
- 50% faster turnaround.
- 25% jump in revenue per customer.
Status
Still in motion—think Marvel post-credit scene. More sequels (and savings) coming soon.